Privacy Policy Statement
How we collect, use, and protect your information
Information We Collect and Hold
We collect personal details provided when contacting us, booking our services, or making an inquiry. This information allows us to provide effective communication and tailor our window cleaning solutions to your needs.
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→Full name, address, and phone number
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→Email address and correspondence
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→Requested service details
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→Feedback or review submissions
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→Browser and usage information
Providing your data enables us to maintain high service standards, answer your questions, and confirm bookings for your window cleaning needs.
How We Use Your Information
Details are used to process booking requests, respond to questions, and improve our window cleaning services. We may use your information to send updates that are relevant or necessary for your service.
We do not sell or rent client information to third parties. Data may be shared with service team members as needed to fulfil your requests, always with confidentiality observed.
Your Privacy Rights
You may request details about your stored personal data, ask for corrections, or withdraw consent at any time. Contact our team for support.
Right of Access
Request access to your information held by us.
Correction Rights
Ask us to correct or update any inaccurate details.
Deletion Rights
Request deletion of your data when appropriate.
Data Portability
Ask for a copy of your personal details in a standard format.
Sharing and Disclosures
We only share personal data with those directly involved in delivering your window cleaning service or where required by law.
When working with subcontractors or partners, information is shared solely to complete your requested service efficiently and securely.
Data Security Measures
We use reasonable physical and digital safeguards to help protect your information against loss, misuse, or unauthorised access.
Our website operates using secure channels and encrypted connections for sensitive interactions.
Contact for Privacy Queries
Address: Unit 1.01, Ground Floor, Menara Boustead, 10050 George Town, Penang Malaysia
Phone: +60 3-1668 8094
Email: content@mystivault.sbs